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1. What's the purpose of the CAER Line?
2. Who can post recorded messages onto the CAER Line?
3. What kinds of messages are posted on the CAER Line?
4. How quickly are messages posted on the CAER Line?
5. What telephone number do I call?

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1. Can I have livestock on my property?
2. There's a vacant lot on my block with high weeds. What can I do about this?
3. What is considered a junk or inoperable vehicle?
4. Where can I report a building that appears to be unsafe or in disrepair?

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1. How can I check on the status of my case?
2. Why does it take so long for a detective to call me back after I've reported a crime?
3. How do I get my stolen property back after the police have recovered it?
4. My friends told me who stole my stuff and I told the police, but they won't arrest him. Why is that?

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1. How do I communicate with the Billing staff?
2. How do I arrange monthly payments on my City of La Porte EMS account?
3. How to read my Medicare Summary Notice (MSN) for Part B?
4. I have received a bill from the City of La Porte EMS without any indication that my insurance has been filed, how did this happen?
5. What address do I send the Medicare appeals form to?
6. What do I need to know to appeal my Medicare claim denial?
7. Where can I find the Medicare appeal forms?
8. Why did I receive an ambulance bill when I was not transported to a hospital?

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1. Who should register with State of Texas Emergency Assistance Registry (STEAR)?
2. Is the STEAR only for use during hurricanes ?
3. Does registration with STEAR guarantee that I will be evacuated in a hurricane?
4. If I don't live in a mandatory evacuation area, do I still need to register?
5. I don't feel comfortable entering my information online, how else can I register?
6. What happens once I submit my form?
7. How long does the City of Houston keep this information on file? What if I move?
8. Can a STEAR Form be filled out for someone else?
9. Do I have to fill one out for each individual in the home?
10. I've been ordered to evacuate but no one has contacted me? What should I do?

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1. I received a bill from the City for ambulance services; however, it should go to my insurance company. Who can I contact?
2. What is the sales tax rate?
3. Who do I contact about NSF checks?
4. Who do I contact if I find out that I have a lien against my property?

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1. Do I need to have my fireplace inspected and / or cleaned every year?
2. How do I check my smoke detector?
3. How long is a smoke detector good for?
4. How many smoke detectors do I need in my house?
5. How often do I need to change the battery in my smoke detector?
6. How often should I have my central air / heating unit checked?
7. How often should I have my fire extinguisher checked?
8. What size and / or type of fire extinguisher do I need for my house?
9. Where should I place the fire extinguisher in my house?

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1. Are all City employees eligible for benefits?
2. Are there any current job openings?
3. Can I submit a resume instead of completing a job application?
4. Does the City have a Jobline?
5. Does the City have a Police Cadet program?
6. How long does my application stay on file?
7. Should I turn in a resume with my application?
8. What if the City damages my personal property?
9. What is the process after I have submitted my application?
10. When is the next Civil Service exam?
11. How do I apply for a position?
12. Does the City have any Police Officer openings?

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1. I want to put a vending machine in my place of business. Do I need a permit?
2. How do I arrange for building inspections?
3. What size building requires a building permit?
4. Where do I go to get a building permit?
5. How much does a permit cost?
6. Can a homeowner get his / her own construction permit?
7. Is a permit required if I want to clear my land?
8. Where does a contractor register to work in La Porte?
9. Who do I call to get a permit for certain construction work?
10. Who reviews construction plans in La Porte?
11. Where can I get a copy of the deed to my property?
12. I want to tear down an old detached garage that is behind my house. Do I need a permit?
13. I want to build a fence that is 8 feet high. Who do I contact about regulations?
14. I have opened a new business and would like to have a grand opening. Will I need permission from the City to do this?
15. I want to have a business in my home. What do I need to do?
16. I want to move a small storage building onto my property. Do I need a permit?
17. I want to open a business in an existing building. Do I need a permit?
18. Do I need a permit to put a swimming pool in my backyard?
19. Do I need to put a fence around my swimming pool?
20. Do I need a permit to reroof my own home?
21. I want to put a sign on my business. Do I need a permit?

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1. When is mosquito spraying done?
2. When is spraying not done?
3. How do we spray?

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1. Do you have to live in La Porte to have a membership at the Fitness Center?
2. Are classes included in memberships at the Fitness Center?
3. How do I reserve the Seabreeze Park?
4. How do I rent the Sylvan Beach Pavilion?
5. How can a business get a corporate membership to the Fitness Center for its employees?
6. What recreational activities do you have for children?
7. How much does it cost to join the Senior Center?
8. How much does it cost to take senior water aerobics?
9. Is lunch served at the Senior Center?
10. Is there transportation to the Senior Center?
11. Do you offer Meals on Wheels and if so, how does one qualify?
12. How do I rent a City indoor or outdoor facility?

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1. How do I file a police report?
2. How can I check on the status of my case?
3. How do I get a copy of a police / accident report?
4. Why does it take so long for a detective to call me back after I've reported a crime?
5. How do I get my stolen property back after the police have recovered it?
6. My friends told me who stole my stuff and I told the police, but they won't arrest him. Why is that?
7. I need a fingerprint card. How can I get fingerprinted?
8. Does La Porte have a juvenile curfew?
9. Does the La Porte Police Department allow citizens to ride along with officers?
10. Do I need an alarm permit for my residence?
11. Can I visit someone in jail?
12. How do I get information on someone in jail?
13. Can I bond someone out of jail?
14. What does it mean when the warning sirens are going off ?
15. Who do I contact to take care of a traffic citation?

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1. Can I bring my trimmed tree branches to Public Works?
2. The water is not flowing in our drainage ditch: can you do something about it?
3. Do I need to call a plumber for water leaks / sewer problems or can you send someone out to check it?
4. Has my area been sprayed for mosquitoes and when is my area scheduled for spraying again?
5. How can I connect / disconnect my water service, or ask about my water bill?
6. There is a pothole on my street, who can fix it?
7. There is a street lamp out, who can fix it?
8. What can I recycle and where do I take it?
9. What if my garbage or trash didn't get picked up?
10. When does my area of town get picked up for garbage / heavy trash and how much can I put out?
11. Why has my ditch not been mowed?

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1. What do girl scouts need to do prior to selling cookies?
2. Can charitable organizations solicit donations through car washes?
3. What is required of a charitable organization seeking donations door-to-door in a residential area of town?
4. What is required of a direct seller for profit soliciting door-to-door in a residential area of town?
5. May a charitable solicitor or direct seller solicit if there are no soliciting signs posted?
6. Is a charitable solicitor or direct seller required to obtain a permit if selling or solicitors’ business to business?
7. May a direct seller or charitable solicitor sell or seek charitable donations on a business owner’s property (example: Kroger’s Parking lot)?
8. May a charitable solicitor or direct seller utilize City or State rights-of-ways whether or not improved or open to traffic, to conduct charitable solicitations or direct sales?
9. What is required of a charitable solicitor or direct seller to distribute pamphlets and for door to door in a residential area?
10. Who must obtain a solicitor’s permit?

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1. Where can I find an overview of Texas property taxes?
2. When are taxes billed?
3. When are taxes due?
4. Who do I call if I did not receive a bill?
5. What happens if I do not pay my taxes by the due date?
6. When should I file for my exemptions?
7. What are my responsibilities?
8. How can I contact the local appraisal district?
9. I paid off my house and my mortgage company will not be paying my taxes this year, what should I do?
10. What taxing entities does the La Porte Tax Office collect for?
11. What are the names of the delinquent tax attorneys?

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1. What are the due dates?
2. What are your new service procedures?
3. What is the required deposit amount?
4. When are garbage bag handouts?
5. Where is the office location and hours?