Utility Billing

The Utility Billing Division provides one central area of customer service dedicated to the collection of all utility billings of the city. This division is responsible for meter reads, maintenance of meters and customer service requests. The division is responsible for the reading of more than 13,000 meters in the city and submitting monthly bills for payment.

Meter Cycles
The water meters are read in 2 cycles each month. The first meter reading cycle begins on the 15th of each month, with payments due on the 15th through the 17th of each month. Cycle 2 begins on the 1st of each month and payment is due on the 1st through the 3rd of each month.

Delinquent Water Accounts
View important information on delinquent water accounts online.